Definitions & Perceptions: Giving us a common lexicon for the course and exploring current perceptions of DevOps and ITIL.

Case Study – Introduction to Global Appliance Supply Company – Includes a SWOT analysis focused on DevOps adoption.

Business Case and Value Stream – The business case for DevOps incorporating the measures by which success will be judged. Choosing the first value stream to be worked on.

Stakeholder Management – identifying the key stakeholders in adopting DevOps and levels of commitment needed.

DevOps Readiness Assessment – a lower level look at the individual requirements for the successful adoption.

Time to Value – Understanding how Agile Users Stories and ITIL Change Management theory are compatible.

DevOps Team Structure – putting together the right people from a diverse group of candidates

Release and Change – adaption of a standard ITIL Release policy for a DevOps / automated environment.

Tooling – exploring the concept of a tool chain and choosing the correct set for our scenario.

Further integration – Following the success of our first value stream how can we apply DevOps concepts elsewhere in the lifecycle?

Adaption for Future Value Streams – taking the rejected value streams from exercise 3 and thinking about how we could make them work.